Important: This information is provisional while House of Hoorain finalizes its customer service policies. Please confirm the latest terms with our team before placing an order.
Before Requesting a Return or Exchange
Please contact our customer care team with your order number and a description of your concern. If an item arrives damaged or incorrect, photographs can help us review the issue.
Eligibility and Timeframes
Return or exchange eligibility, request deadlines, condition requirements, and any exclusions are being finalized. Please confirm the applicable terms with our team before ordering.
How to Request Assistance
Visit Contact Us and provide your order details. Do not send items back without receiving return instructions from our team.
Delivery Charges and Refunds
Any return shipping charges, refund method, and processing arrangements will be confirmed when your request is reviewed. This page does not limit any rights you may have under applicable law.
